Help center

Below are answers to the most common questions. If you can’t find what you’re looking for, our Abomey-Calavi-based team is happy to help via the contact page or WhatsApp.

Does Su POS really work without Internet?

Yes. Every sale is recorded locally on your device. As soon as 4G or Wi-Fi is back, everything syncs to the cloud automatically — no action needed from you.

Is Su POS compliant with DGI normalised invoicing (e-MECeF)?

Yes. Su POS generates normalised invoices with the MECeF security code (24 characters) and a QR code on every receipt, in line with Benin’s tax authority (DGI) framework.

Which devices can I use Su POS on?

Windows, Android and tablet. Your data syncs across all your devices through your account, and an offline terminal stays fully operational.

How do I pay for my subscription?

By Mobile Money (MTN, Moov, Wave) or bank transfer. The subscription has no commitment and can be cancelled at any time.

Is my data backed up?

Yes. Your data is encrypted and backed up to the cloud. If you lose or change your device, you recover everything by signing back into your account.

Can I manage several stores?

Yes, with the Multi-store plan. You track sales, stock and performance for each location from a single dashboard.

Need more?

• Browse our step-by-step tutorials.
• Write to us via the contact page.
• Chat with us on WhatsApp.